Troubleshooting

• All I can see is black!
  This probably means the wrong webcam is selected. Right-click (Windows) or Ctrl-click (Mac OS X) on the black square, select Settings, and navigate to the last tab. There you'll see a dropdown list and a tiny preview square. Click the square, and select every webcam in the list until you can see yourself in the square. Close the dialog, and refresh.
• Seenly is stuck at "Loading"
  On a normal connection Seenly shouldn't take more than 20 seconds to load (it's about 400KB). If you're using Flashblock or anything like that, you should turn it off or whitelist Seenly.com and refresh the page. Seenly doesn't play well with flashblocks, since there are hidden SWF's that have to be loaded before it can start.

FAQ

• I'm tired of pressing "allow"
  You can make Seenly remember your privacy settings by right-clicking (Windows) or control-clicking (Mac OS X) on the viewfinder, selecting settings, and enabling "Remember".
• Can everyone see my snaps?
  No. Each snap has a random generated filename. Only you, and anyone you share the URL to the file with can see your snap. Just be careful who you give the URL to.
• What happens if I delete a snap?
  Your snap is removed and cannot be accessed by anyone anymore.
• Can I hotlink a snap?
  Yes, you can. We'd appreciate it if you'd use one of the available thumbnails and link to the display-page, but that's optional. If the site you're hotlinking from is generating much traffic, please host the snap on your own server. We will remove or replace a snap that's generating too much traffic, without notice. That has never happened yet, though.
• I forgot my password!
  No problem! Click here to start the password recovery process.
• My text is mirrored!
  You can use the "flip"-button to mirror it and make it readable again.
• Will my snaps be hosted forever?
  If we don't go bankrupt and you don't break the rules, yes. We might remove snaps not taken by a registered user that haven't been viewed for over a year. If you've signed up, then your snaps won't ever be deleted as long as your account exists.
• Can I link my Seenly account to Seenly Snaps on Facebook?
  We are working to allow our users to use snaps taken in Seenly on Facebook and vice-versa.
• What do you mean, Seenly on Facebook?
  Seenly is on Facebook too. You can take snaps straight on your profile, let others take snaps, and send snaps to your friends, together with a funny caption if you like. Go here to check it out.
• I can use it with my TV-capture card!
  Yeah, pretty cool, huh?
• Who owns my snaps?
  You do! Full copyright and ownership of any snaps you create belong to you. Read the Terms of Service for details.
• I'd like to write about Seenly. Are there any clean or high-resolution images of the logo I can use?
  Thanks for taking the time to write about us! You can find some here.
• Where can I read the Terms of Service?
  Seenly Terms of Service

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